ActionTec 56K Internal PC Modem Especificações

Extensa 500 NotebookService GuideService Guide files and updates are available on Acer Intranet and CSD database on Lotus Notes. For more detailed in

10System Introduction from peripherals❑Upgradeable memory and hard diskDisplayThe large graphics display offers excellent viewing, excellent display q

100Spare Parts List

Appendix A101Model Number DefinitionsModel NumberLCD CPU Memory HDDBattery / Modem500DX 12.1” STNMobil Pentium Processor -233 MHz32MB 3.2GB NiMH / Fax

Appendix A102

Appendix B 103This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested unde

104 Compatibility Tested Components ❑ IBM Ethernet Credit Card Adapter II❑ IBM EtherJet PC Card❑ IBM Ethernet Card II❑ SMC Elite Card PCMCIA (SMC 8016

Appendix B 105❑ Motorola Montana 28.8 MODEM/FAX❑ Xircom Credit Card Modem 33.6 (CM-33)❑ TDK CyberExpress 3000 V.34 Data/Fax Modem❑ TDK DF2814 V.34 Fax

106 Compatibility Tested Components ❑ Test Compatible Mouse❑ Acer S-34 PS/2 Mouse❑ Acer S-34 PS/2 Mouse❑ Microsoft PS/2 Mouse❑ Microsoft IntelliMouse❑

Appendix B 107❑ Super Bass Sound❑ 3 Dimensional Sound❑ High Resolution❑ Music Highlights❑ Test compatible CD Titles - Game CD ❑ Diablo❑ KKND❑ Tomb Rai

108 Compatibility Tested Components

Chapter 111Basic OperationIndicatorsThe computer has six easy-to-read status indicators (LEDs) under the display screen.The Power and Standby indicato

12System Introduction KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows 98 keys and twelve function k

Chapter 113Embedded Numeric KeypadThe embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on

14System Introduction Windows 98 KeysThe keyboard has two keys that perform Windows 98-specific functions.Key DescriptionWindows logo key Start button

Chapter 115Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, vo

16System Introduction Fn-F7 Touchpad on/off Turns the internal touchpad on and off.When you connect an external PS/2 mouse, the computer automatically

Chapter 117Hardware Configuration and SpecificationMemory Address MapMemory Address Size Function00000000-0009FFFF 640 KB Base memory000A0000-000BFFF

18System Introduction DMA Channel AssignmentDMA Channel FunctionDRQ0 Audio(optional)DRQ1 ECP or Audio(optional)DRQ2 FloppyDRQ3 ECP(optional)DRQ4 DMA c

Chapter 1193BC-3BE paraller port 13B0-3BB3C0-3DFVideo Controller 3F0h-3F7 Standard Floppy Disk Controller3E8-3EF COM3 or LT Win modem(optional)3F0-3F7

CopyrightCopyright * 1996 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stor

20System Introduction System MemoryItem SpecificationMemory controller ALi M1531Onboard memory size 0MBDIMM socket number 2 sockets (2 banks)Supports

Chapter 121Video MemoryItem SpecificationFixed or upgradeable Fixed, built-in NM2097B video controller Video memory size 2MBCache MemoryItem Specifica

22System Introduction 640x480x256 85 60640x480x64K 85 60640x480x16M 85 60800x600x256 85 60800X600X64K 85 601024x768x256 60, 75 60Parallel PortItem Spe

Chapter 123AudioItem SpecificationAudio Controller Yamaha YMF715EAudio onboard or optional Built-inMono or Stereo StereoResolution 16-bitCompatibility

24System Introduction Supports modem protocol V.90 data modem, V.90 fax modem, audio mode, and digital line protection operationModem connector type R

Chapter 125 Drive FormatCapacity (MB) 3240 3240 4320Bytes per sector 512 512 512Logical heads 16 16 15Logical sectors 63 63 63Drive FormatLogical cyli

26System Introduction Input Voltage 5 VBattery PackItem SpecificationVendor & model name Panasonic BTP-1831Toshiba BTP-1731Battery Type NiMHPac

Chapter 127Note: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the con

28System Introduction Electrical SpecificationSupply voltage for LCD display (V)3.0~3.6 (typ.) 3.3 (typ.)Supply voltage for LCD backlight (Vrms)650 (t

Chapter 129Primary to secondary 3000 Vac (or 4242 Vdc), 10 mA for 1 secondLeakage current 0.25 mA max. (@ 254 Vac, 60Hz)Regulatory Requirements Inter

PART No: 49.42B02.001...PRINT IN TAIWANDOC No: SG281-9807A

30System Introduction Power ManagementThis computer has a built-in power management unit that monitors system activity. System activity refers to any

Chapter 131❑Pressing the Standby hot key Fn-F3❑If the waiting time determined by the computer’s power management system elapses without any system act

32System Introduction

Chapter 233BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Ouput System).You

34Software Utilities square brackets.Note: Navigation keys for a particular menu are shown on the bottom of the screen.Basic System SettingsThe Basic

Chapter 235Startup ConfigurationThe Startup Configuration screen contains parameters that are related to computer startup. The following table describ

36Software Utilities Onboard Devices ConfigurationThe Onboard Devices Configuration screen contains parameters settings for your hardware connection d

Chapter 237System SecurityThe System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Base Ad

38Software Utilities The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settin

Chapter 239Select Yes and press Enter to save the password and exit the BIOS Utility.Changing a PasswordTo change a password, follow the same steps us

4 Table of ContentsChapter 1 System IntroductionBasic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Indicators . . . . . . . .

40Software Utilities Load Default SettingsWhen you select this menu item, the following dialog box displays:To load factory-default settings for all t

Chapter 241AFlash UtilityThe BIOS flash memory update is required for the following conditions:❑New versions of system programs❑New features or option

42Software Utilities Quick Way to Execute AFlashWhen you have already copied the AFlash files into your hard disk, you can simply type the following o

Chapter 243System Utility Diskette1. This utility diskette is for the Acer Extensa 500 notebook machine. It provides the following functions:2. Rea

44Software Utilities System Diagnostic DisketteThis diagnostic diskette is for the Acer Extensa 500 notebook machine. It provides the following funct

Chapter 245Running PQA Diagnostics Program.Press →← to move around the main menu. Press Enter to enable the selected option. The main options are Diag

46Software Utilities The screen below appears if you select AUTO Test.Specify the desired number of tests and press Enter.After you specify the number

Chapter 247❑Test Times: Indicates the number of tests to perform.Note: The F1 and F2 keys function only after you finish configuring the Test option.

48Software Utilities

Chapter 349This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassembl

Extensa 500 Service Guide 5Startup Configuration. . . . . . . . . . . . . . . . . . . .35Onboard Devices Configuration . . . . . . . . . . . 36System

50Machine Disassembly General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Tur

Chapter 351Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence a

52Machine Disassembly . CD-ROM &FDD ModuleMain UnitCPU Heat SinkHDD ModuleCPU EMICoverTouch PadCablePCMCIA & HDDHeat SinkLower CaseCPU BoardCD

Chapter 353Removing the Battery Pack1. Pull down the battery cover, slide the battery out from the main unit .I 2. To remove the battery cover, gent

54Machine Disassembly 2. Use a plastic flat-bladed screwdriver to push the latches outward on both sides of the DIMM socket to remove the DIMM module

Chapter 355Removing the Keyboard1. Slide out the hinge covers on both sides of the notebook.2. Use a plastic flatbladed screwdriver to remove the LC

56Machine Disassembly 4. Lift the keyboard up, turn it over and carefully place on the palm rest to expose the keyboard connector. 5. Disconnect the

Chapter 357Removing the LCD Module1. Disconnect the internal microphone cable at CN8 from the system board. 2. Disconnect the LED cable at CN10 from

58Machine Disassembly 5. Remove the two screws from the base unit, then carefully detach the LCD module from the main unit.Disassembling the LCD1. R

Chapter 3593. Carefully, pull out the display bezel from the inside out.4. Remove the two screws from the LED board, then lift the LED board from th

6 Table of ContentsRemoving the PCMCIA slot . . . . . . . . . . . . . . 71Removing the Modem Phone Jack. . . . . . . . . 71Chapter 4 Troubleshooting

60Machine Disassembly 7. To remove the LCD inverter board, disconnect the LCD FPC cable and LCD power cable from the LCD inverter board.8. Carefully

Chapter 361Disassembling the Main UnitRemoving the HDD & PCMCIA Heat Sink1. Remove the 2 screws from the HDD & PCMCIA heat sink.2. Slide the

62Machine Disassembly 2. To detach the hard disk module from the main unit, gently pull up to remove. .Removing the CPU Heat Sink and CPU Board1.

Chapter 363Removing the RTC Battery1. Use a flat bladed screw driver to remove the RTC battery from its socket. Note: You can also remove RTC bat

64Machine Disassembly 2. Remove the 11 screws as shown below. 3. Lift up the upper case and disconnect the LCD cover switch from the system board at

Chapter 3653. Lift the touchpad bracket, FPC cable and CD-ROM control panel board assembly away from the upper case.4. To detach the CD-ROM control

66Machine Disassembly Disassembling the Lower Case1. Gently remove the speaker nets from the lower case.Removing the CD-ROM/Diskette Drive Module1.

Chapter 367Fro CD-ROM/diskette drive module, there are two types of cabling:IMPORTANT!! Before Acer encountered problems, the cabling for the diskett

68Machine Disassembly 1. Remove the 3 screws located at the CD-ROM/diskette drive module’s bracket.2. Separate the CD-ROM drive from the CD-ROM/disk

Chapter 369Removing the Speakers1. Disconnect the left and right channel speaker cables from the audio-I/O and battery connection board.2. Remov

Extensa 500 Service Guide 7Appendix A Model DefinitionsAppendix B Compatibility Tested Components

70Machine Disassembly 2. Remove the 2 screws from the audio-I/O and battery connection board Removing the DC-DC/Charger Board1. Gently pull upward t

Chapter 3712. Remove the modem phone jack shield from the system board. 9. Remove the system board from the lower case.Removing the PCMCIA slot 1. R

72Machine Disassembly Removing the Modem Phone Jack1. Remove the modem phone jack from the lower case.2. This completes the disassembly of the lower

Chapter 473Use the following procedure as a guide for computer problems.Note: The diagnostic tests are intended to test only Acer products. Non-Acer p

74Troubleshooting System Check ProceduresDiskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-ena

Chapter 4752. Replace the CD-ROM drive.3. Replace the system board.Keyboard or Auxiliary Input Device CheckRemove the external keyboard if the inter

76Troubleshooting 2. Connect the power adapter and check that power is supplied.3. Disconnect the power adapter and install the charged battery pack

Chapter 4772. Remove the battery pack and measure the voltage between battery terminals 2(+) and 7(ground). See the following figure3. If the voltag

78Troubleshooting Error Symptom-to-FRU IndexThe symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is

Chapter 479Extended RAM Failed at offset:nnnnDIMMSystem boardSystem battery is dead - Replace and run SetupReplace RTC battery and Run BIOS Setup Util

8 Table of Contents

80Troubleshooting Fail-Safe Timer NMI Failed DIMMCPU boardSystem boardDevice Address Conflict Run “Load Default Settings” in BIOS Setup Utility.RTC ba

Chapter 481No beep, power-on indicator turns on and LCD is blank.Power source (battery pack and power adapter). See “Power System Check” on page 75. R

82Troubleshooting Unreadable LCD screen Missing pels in charactersAbnormal screen Wrong color displayedReconnect the LCD connectorLCD inverter IDLCD F

Chapter 483The system doesn’t power-off.Power source (battery pack and power adapter). See “Power System Check” on page 75. Hold and press the power s

84Troubleshooting Power Management-Related SymptomsSymptom / Error Action in SequenceThe system will not enter hibernationKeyboard (if control is from

Chapter 485Peripheral-Related SymptomsSymptom / Error Action in SequenceSystem configuration does not match the installed devices. Enter BIOS Setup Ut

86Troubleshooting Note: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”.Intermittent Proble

Chapter 487❑Printer, mouse, and other external devices❑Battery pack❑Hard disk drive❑DIMM ❑CD-ROM❑Diskette drive❑PC Cards4. Power-on the computer.5.

88Troubleshooting

Chapter 589Top ViewCN11 Power Switch CN16 CD-ROM ConnectorCN9 LCD Connector CN15 FDD ConnectorCN14 CPU Connectors CN13 PCMCIA SocketCN17 Fan Connector

Chapter 19This computer was designed with the user in mind. Here are just a few of its many features:Performance❑Intel Pentium® processor with MMX™ t

90Connectors and Jumpers BottoM ViewSW1 SettingsSW1 SettingSwitch 1, Switch 2 Default at OFF setting, un-configurable.SW2 SettingsSW2 SettingSwitch 1

Chapter 691Spare Parts List (P/N:91.45BXX.XXX) Part Name DescriptionPart No.*Q'ty†12.1" DSTN LCDLCD Module 12.1" DSTNASSY 12.1"D

92Spare Parts List Hinge pair packASSY HINGE PACK TM5006M.45B07.001 512.1" TFT LCDLCD Module 12.1" TFTASSY 12.1"TFT LCD MODULE TM5006

Chapter 693PC boardSystem board 500 MAIN BOARD 55.45B01.001 1DC-DC/charger boardDC/DC CHARG T62.101.C.00 V.P219.21030.391 1Modem board (CIS)MODEM MODU

94Spare Parts List HDD module IBM/DTCA23240 HDD MODULE TM5006M.45B05.001 1HDD module HIT/DK226K32U HDD MODULE TM5006M.45B05.011 1HDD module IBM/DKLA23

Chapter 695Touchpad FPCC.A FPC TOUCH PAD AN50050.45B05.001 5CD-ROM & FDD CD-ROM & FDD moduleASSY CD-ROM & FDD MODULE TM5006M.45B02.001 1CD

96Spare Parts List DIMM 16MB NECSDRAM MDL 253309-A10 16MB 3.3V72.25330.00N 1DIMM 16MB MitsubishiSO-DIMM M5M4V16S3013TP-10 16MB72.54163.00N 1DIMM 32MB

Chapter 697Hinge pair packASSY HINGE PACK TM5006M.45B07.001 5Hinge cover pair packASSY HINGE COVER PACK TM5006M.45B08.001 50Middle cover (long)CVR MID

98Spare Parts List BatteryBattery pack ASSY BTY PACK BTP-1731 VEGA60.45B04.001 1Battery pack ASSY BTY PACK BTP-1831 50060.45B04.011 1Battery RTC BTY L

Chapter 699Modem phone jackW.A. JACK6P/3P 80MM AN500 50.45B04.001CD-player button knobKNOB CD POWER PC 050 AN50042.45B05.002 50Microphone ASSY MICROPH